Privacy Policy
Last updated: October 23, 2025
Data Collection
We collect information you provide directly to us, including email addresses, support documentation, and customer emails processed through our service.
Data Usage
We use your data solely to provide our email automation service. We do not train AI models on your data or share it with third parties except as required to provide the service.
Data Security
All data is encrypted at rest and in transit. We use industry-standard security practices including AWS KMS encryption, secure authentication, and regular security audits.
Data Retention
Email data is retained for 90 days by default. You can configure retention periods or delete data at any time from your dashboard.
Your Rights
You have the right to access, export, or delete your data at any time. Contact us at privacy@timely.support for data requests.
GDPR Compliance
We are fully GDPR compliant. EU data is stored in EU regions, and we provide all required data protection mechanisms.
Contact
For privacy questions, contact us at privacy@timely.support