AI Email Support That Responds in Seconds, Not Hours
Automate 70-90% of support emails with AI while maintaining quality and accuracy. Your team focuses on complex issues that matter.
60-Second Setup
Live in under a minute with zero technical skills required
24/7 Automated Responses
AI responds instantly using your documentation
95% Cost Reduction
$29/month vs $40K/year per support agent
The Cost of Slow Support
Traditional support doesn't scale. Here's why businesses struggle.
Slow Response Times
- •Industry average: 6-24 hours
- •Customers expect instant replies
- •After-hours emails accumulate
- •Weekend coverage gaps
Expensive to Scale
- •$40-60K per support agent annually
- •Hiring doesn't scale linearly
- •Training requires months
- •High turnover rates
Repetitive Questions
- •70% of emails are routine inquiries
- •"Where's my order?"
- •"How do I reset my password?"
- •Same questions from different customers
Inconsistent Quality
- •Varying responses from different agents
- •Knowledge scattered across documents
- •New agents require extensive training
- •No centralized source of truth
Automated Email Support with AI
Timely.Support uses advanced AI to respond to customer emails instantly, 24/7, with consistent quality.
Upload Your Knowledge
Drag and drop your PDFs, docs, and FAQs
- Support guides
- Product documentation
- Company policies
- FAQs and help articles
Configure Your Agent
Choose personality, tone, and escalation rules
- 7 pre-built templates
- Adjust tone: Formal to Casual
- Set business hours
- Define escalation triggers
Connect Your Email
Forward emails or use your own domain
- Free: Instant forwarding address
- Paid: Use your domain
- AI responds automatically
- Live in 60 seconds
Complete Email Automation Platform
Semantic Search
AI finds relevant answers from your knowledge base using vector search, not just keywords.
Live System Integrations
Pull real-time data from Shopify, Stripe, Calendly, and more. Answer "Where's my order?" with actual tracking info.
Real-Time Analytics
Track email volume, response times, AI accuracy, and costs. Export reports anytime.
Confidence Scores
See how confident the AI is (0-100%). Low confidence emails auto-escalate to humans.
Smart Escalation
Set rules: escalate if confidence is below 80%, or if email contains "refund", "cancel", "urgent".
Full Transparency
See which documents the AI used to generate each response. Edit before sending.
Enterprise Security
Dedicated infrastructure, custom encryption keys, SOC 2 and HIPAA ready (Enterprise tier).
No-Code Setup
Connect integrations with OAuth (click to authorize). No developers needed.
Enterprise-Grade Security
Your data is protected with the same security standards used by Fortune 500 companies.
Encrypted Storage
All emails and documents encrypted at rest with AES-256. Custom encryption keys for Enterprise.
Compliance Ready
SOC 2 Type II and HIPAA compliant infrastructure available on Enterprise plans.
Isolated Infrastructure
Paid plans get dedicated databases and storage. Your data never mixes with other customers.
Data Privacy
- We never train AI models on your data
- GDPR compliant with data deletion on request
- Data residency options for EU customers
Reliability
- 99.9% uptime SLA on Business+ plans
- Multi-region redundancy
- Automated backups every 6 hours
Trusted by Growing Businesses
Reduced response time from 6 hours to 30 seconds. Customer satisfaction increased significantly.
Handles 85% of our order status and shipping questions automatically. Our support team can finally focus on complex issues.
Setup took under two minutes. The AI is surprisingly accurate, and the confidence scores help us trust it.
Start Responding in Seconds, Not Hours
Join hundreds of businesses automating their support with AI. Free forever for 100 emails/month.
Start Free - No Credit Card Required